Every month there are managers reviewing their employee’s performance. At this time, statistics are viewed, metrics are measured and either the manager is happy or disappointed. What follows next is usually the “pep” talk. This is where the manager will tell the employee, “great job, let’s do it again” or “We need you to pick up your numbers.”
In both cases, the employee walks away and has no idea what to do. They go off and plan to work hard and hope that by the end of the next month they are sitting across form a happy manager.
Often I am brought in by a manager and asked to review a team’s performance. I sit and listen to the manager’s woes about how ineffective some of their team is and their stress to find great employees or their frustration that no one works as hard as they do.
Targeting the Root Issue of Employee Performance