4 Tips for Overcoming Training Barriers

4 Tips for Overcoming Training Barriers

The trainer takes a few deep breaths before turning the knob to enter the conference room. They know that inside is a mixture of employees, some excited to learn, some waiting to be won over and then the last group who are assembling their training barriers to hide... read more
3 Sure Ways to Solve New Manager Struggles

3 Sure Ways to Solve New Manager Struggles

  Every new manager I know has faced a moment when they or their team is not performing at their peak or at the level they want to be.  Sales Targets seem hard to achieve, the daily operational structure feels disorganized and it seems like there aren’t enough... read more
GM Interview Pt. 3: Important Management Skills

GM Interview Pt. 3: Important Management Skills

    In our final part of our conversation with Steve Stigliano, former GM of Gold Coast Cadillac we focus on what management skills he feels a GM needs to succeed in todays market.   Part Three: Education GP: Steve, in our last part we discussed... read more

GM Interview Pt. 2: Important Management Skills

      This is the second of three parts of my interview with Steve Stigliano, former General Manager of Gold Coast Cadillac on management skills. We are discussing what management skills are needed today that may not have been needed 10 years ago.... read more
GM Interview Pt. 1: Most Important Management Skills

GM Interview Pt. 1: Most Important Management Skills

Recently I sat down with Steve Stigliano, former General Manager of Gold Coast Cadillac in Eatontown NJ for his opinion on this question. What management skills are needed today that a General Manager of an automotive dealership did not need 10 years ago.   Here... read more
Are Customer Reviews Really Important? Ask Chris

Are Customer Reviews Really Important? Ask Chris

Recently in a class I was teaching at Northwood University, some students asked why some dealership websites didn’t show more of their customer reviews if they are so important? “It seems like they are hiding their reviews instead of showing them off.” I could not... read more
Employee Training: A Room Full of Key Keepers?

Employee Training: A Room Full of Key Keepers?

Remember the character of the Key Keeper in the Matrix movies? He held the secrets to helping Keanu Reeves succeed. While this character was important for “The One’s” success having only one person in your company be responsible for certain tasks I feel is a flawed... read more
Are You Maximizing Every Employee Training Opportunity?

Are You Maximizing Every Employee Training Opportunity?

The dealership’s day began with a quick sales meeting. Twelve salespeople and their GSM huddled around a large TV screen to watch the daily installment from a sales trainer’s learning platform. When the trainer began to pose questions, the GSM repeated the choices in... read more
Are You An Unknown Beacon of Inspiration

Are You An Unknown Beacon of Inspiration

I am very excited to have the opportunity to teach a class on Digital Marketing at Northwood University.  As I was waiting to begin my first class, I sat in on another teacher’s class of freshman students and I was not ready for what I saw. I had time to watch these... read more

Connect With Me

Connected Marketing

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My goal with this blog is to help businesses and individuals connect.

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I want to connect ideas on marketing, training and personal development and make these ideas accessible for organizations and people so they perform better.

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I am blessed to have great support from my team at PCG Companies but most importantly I have a great wife and boys to keep reminding me what is important.
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To keep moving forward.

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Reach out if I can be of service.