I will preface this article with a confession. I was as guilty of poor communication skills as the next leader. I have improved immensely over time with a lot of focus and gentle “reminders” from my teams, so if you are to be successful, you need to understand how poor communication is wasting time and money.
I am not sure why proper communication skills or public speaking is not taught in schools at an early age. I think this is the single most important skill every person needs. Maybe some schools try to address this but I hear poor communication from leaders, managers and many others every day in many different circumstances. Too many times I have heard myself, my team or those I consult for talk to their team in generalities.
It makes me wonder how much time will be wasted revisiting what the speaker had originally intended.