Making Ideas Accessible

“Is That What You Meant?”: Why Communication Skills Stink

communication skillsI will preface this article with a confession. I was as guilty of poor communication skills as the next leader. I have improved immensely over time with a lot of focus and gentle “reminders” from my teams, so if you are to be successful, you need to understand how poor communication is wasting time and money.

I am not sure why proper communication skills or public speaking is not taught in schools at an early age. I think this is the single most important skill every person needs. Maybe some schools try to address this but I hear poor communication from leaders, managers and many others every day in many different circumstances. Too many times I have heard myself, my team or those I consult for talk to their team in generalities.

It makes me wonder how much time will be wasted revisiting what the speaker had originally intended.

Examples of Poor Communication Skills:

[Continue reading]

Three Interview Tips I Wish Schools Taught

interview tips

It is very humbling for me, when I realize that others appreciate my writing. I recently had the father of a teammate from my son’s baseball team mention that he likes my blogs and recently read the article, on interview tips.  “Did My Potential … [Continue reading]

The Myth of Time Management

time management

I went to Amazon and typed in “Time Management” under books and this came up. 135,890 results for Books : "time management"   Really? Over 135K books on this subject yet many folks still complain that they have too little time to get things … [Continue reading]

Cut The Digital Marketing BullS**t

digital marketing

For those who may know me, I am a pretty easygoing person. Very rarely do I get caught up in the drama of the digital marketing industry.  My main focus in on delivering value to my customers. But over the last few weeks, I have been astounded at the … [Continue reading]

For Leaders: Why Failure is Still a Dirty Word

leadership failures

Most of my writing is generated from two areas: my own interactions with the world/staff/family or from discussions with clients, either current or potential. I still encounter a struggle from business leaders or even people in my day-to-day life … [Continue reading]

“Did My Potential Employer See That?”

interview process

My company has been interviewing candidates to join our team due to our growth. That is great news for us and I am looking forward to meeting some of the final candidates. I have written some articles in the past about the interview process of … [Continue reading]

“Are You Selling Me Away from You?”

selling

I had a very interesting conversation with a prospective customer today. I was taken aback by a few things he said, one of which was “It sounds like you are trying to convince me not to take your services. You are selling me away from you.” I … [Continue reading]

4 Ways to Improve Poor Execution for Better Results

execution

3 am wide-awake and your mind won’t shut off. No sleep coming for the next few hours from worry about why a project is not going well. Why are you not executing on what your well-laid plans told you would happen. Who is to blame? You? Your Team? … [Continue reading]

Welcome to the On Demand Society

on demand society

I was listening to Brian Solis's new podcast, Context Matters, and he mentioned the term “On Demand Society” when discussing Uber and its effect on not just business, but the economy in general. His point was that this ever-growing desire from … [Continue reading]

3 Checkup Tips to Improve Customer Experience

customer experience

As you are reading this article, we are already a month into the New Year. You may find yourself still with a warm glow from celebrating a great 2014 or a little more motivated to recover from some disappointment. Now is the time to let the past go, … [Continue reading]