by Glenn Pasch | Jun 23, 2015 | Automotive Dealership Training, Business Strategy, Leadership Training, Management Training, performance improvement
When I was looking to improve my golf game (I could hack my way around the course but it was ugly) my coach asked me what my end goal was. Did I want him to provide a Band-Aid for my game or did I really want to learn how to play golf. I asked him what he meant by...
by Glenn Pasch | Jun 9, 2015 | automotive marketing, Business Strategy, digital marketing, Marketing
I was listening to my good friend Michael Cirillo and Robert Wiseman’s podcast, The Dealer Playbook the other day. The topic was content marketing and their guest on Episode #49 was Marcus Sheridan who spoke about how a business’s website content should be the...
by Glenn Pasch | May 28, 2015 | Business Strategy, Leadership Development, Management Development, performance improvement
Too often I hear business leaders bemoan their competition. Their competition is the reason they are losing market share. Their competition is the reason they cannot attract customers. Their competition is this or that and on and on it goes I am here to tell you that...
by Glenn Pasch | May 14, 2015 | Automotive Dealership Training, Business Strategy, Customer Service Training, Leadership Training, Training
My son’s baseball team was having trouble getting the ball over the plate when they pitched. The coach asked me to see if I could help. When I asked the kids what their job was, they said, “To strike out the batters”. I asked them if the coach ever said that....
by Glenn Pasch | Apr 30, 2015 | Business Strategy, employee performance, Leadership Training, Management Training, Training
I will preface this article with a confession. I was as guilty of poor communication skills as the next leader. I have improved immensely over time with a lot of focus and gentle “reminders” from my teams, so if you are to be successful, you need to understand how...