by Glenn Pasch | Aug 19, 2014 | Automotive Dealership Training, Business Strategy, employee performance, Management Development
There are many reasons why change is hard for your employees. According to many personality profiles the % of risk takers or even those who will embrace change is around 25%- 30% at most. That leaves 7 out of 10 employees who would rather not change. So what happens...
by Glenn Pasch | Dec 20, 2013 | Business Process, Customer Service Training, Management Training, Training
In keeping with the holiday spirit, I would like to first wish all of my readers a safe and happy holiday season. Thank you for your comments and feedback in regards to not only providing you with articles on topics of interest, but helping me to improve each and...
by Glenn Pasch | Dec 3, 2013 | Business Strategy, Leadership Development, Management Training
I can see it now: In the coming weeks, the Internet will be flooded with “5 Steps to Set Your 2014 in Order,” “Check Your Goals from 2013 to Springboard into 2014,” and a myriad of other titles to grab your eye. But what I want to speak about is not an end-of-year...
by Glenn Pasch | Nov 14, 2013 | Business Strategy, performance improvement, Training
Let’s paint a picture: You pay good money to go watch your favorite sports team, but when they begin to play they are horrible. Their execution is sporadic and sloppy. They seem to have a lackadaisical attitude and an I-did-my-part mentality. And the coach is nowhere...
by Glenn Pasch | Oct 5, 2013 | Business Strategy, Management Training, Training
I have been traveling a lot lately to help install new processes for businesses both on a digital side and from a business process perspective. I have run across many of the top trainers video platforms on my trips and employees really do like the daily short videos...