Management Training: What Can You Do To Make Your Call Center Successful?

by | Dec 26, 2009 | Call Center, Customer Service, Improved Performance, Leadership Development, Leadership Training, Management Development, Management Training, Results, Sales, Training, Uncategorized

I have worked in many different sales centers over the last 16 years.  In each case, it was very easy to see, within minutes, if the center was successful even before hearing a single call from a sales representative. Here are some vital questions you can ask yourself...