by Glenn Pasch | Aug 5, 2014 | Business Strategy, digital marketing, Marketing, Training
Fact: 80-90% of shoppers going online before contacting a dealership. Fact: A dealership’s online presence is now their most important marketing initiative. Fact: Digital Marketing spending is now increasing as a portion of total marketing budgets. Fact: Dealer...
by Glenn Pasch | Jul 30, 2014 | Automotive Dealership Training, Business Process, Business Strategy, Training
“There are two ways to sell more. Increase your marketing budgets by twofold or refining the employee processes in place, thus becoming more efficient with money you currently spend. Which would you feel comfortable doing?” I posed this question to a group of...
by Glenn Pasch | Jul 6, 2014 | Leadership Training, Management Training, Training
Recently I have been holding interviews for candidates to add to my team and have been shocked at the amount of basic Interview Mistakes I am seeing. These simple mistakes can impact a candidate’s ability to impress. A few months ago I wrote an article on...
by Glenn Pasch | Jun 9, 2014 | Business Strategy, Customer Service Training, Leadership Training, Management Training, Training
Take a moment to remember a time when you were blown away by someone’s service. Maybe a restaurant, a hotel or a company you did business with. What did they do that was so impressive? My guess is that it boils down to how their customer service training was executed....
by Glenn Pasch | May 1, 2014 | Business Strategy, Results, Training
I wrote an article a few weeks ago entitled “Digital Marketing Expert or “Expert”” where I provided questions that you should ask any Digital Marketing Expert in order to qualify that they know what they are doing. Interestingly enough, people began asking me to...
by Glenn Pasch | Feb 25, 2014 | Business Strategy, Leadership Training, Management Development, Training
I took my family to see this wonderful movie and I was not only astonished at its creativity but I walked away with a few leadership lessons I could bring to my team the following Monday. If you have ever built Legos, you may fall into one of two camps of people… The...
