by Glenn Pasch | May 12, 2010 | automotive customer service, Automotive Dealership Training, call center trainer, Customer Service Training, Management Training, performance trainer, Training
Lately, I’ve been going to a lot of events. I just hit my 3rd in two weeks. At each event there are breakout sessions and roundtables to discuss relevant issues to business. I’ve been in sessions about Social Media, Workforce Management, Outsourcing, Inventory...