by Glenn Pasch | Sep 10, 2013 | Business Strategy, Leadership Training, performance improvement
Now before you skip this article because it seems so odd, please let me elaborate. I recently returned from a vacation with my family in Puerto Rico. We stayed in Isabela, which is a quaint little surf town on the northwestern side of the island. It has what one would...
by Glenn Pasch | Oct 31, 2012 | Leadership Training, Management Training, performance improvement
Take a moment. Close your eyes and picture what you would like your business to look like. If you could do what you want and have what you want, what would it look like? What would it smell like? Let yourself stay with this vision for a bit so that you get that sense...
by Glenn Pasch | Oct 11, 2012 | Leadership Development, Management Training Program, performance improvement, Training
We are all enamored with the visionary. They are celebrated as groundbreakers, courageous and responsible for many of the things we take for granted today. We see them on TV or on magazine covers. We look at them in awe wondering how they do all they do. I too...
by Glenn Pasch | Oct 6, 2012 | Leadership Training, Management Training Program, performance improvement, Training
As I speak to many different groups throughout the year, one common trend I see is that many owners of businesses, managers of department and even employees themselves have a way of hiding from what is going on around them. There is an epidemic of finger pointing, of...
by Glenn Pasch | Sep 26, 2012 | Customer Service Training, Management Training Program, performance improvement, Training
Working with businesses as I do, I am confronted with a growing problem. Businesses are adding new technology to increase productivity, but the problem that is occurring is that their people don’t know how to use it to its full potential. I was in a business the other...
by Glenn Pasch | Sep 19, 2012 | Management Training, performance improvement, Training
As a trainer, I am often asked if you should focus on your top performers or your bottom ones to improve business. Many ask how much time should be spent on either group. I will lay out the arguments for both and then give my answer with an extra tip for success. The...
