by Glenn Pasch | Sep 1, 2015 | employee performance, Leadership Training, Management Training
I am very excited to have the opportunity to teach a class on Digital Marketing at Northwood University. As I was waiting to begin my first class, I sat in on another teacher’s class of freshman students and I was not ready for what I saw. I had time to watch these...
by Glenn Pasch | Jun 23, 2015 | Automotive Dealership Training, Business Strategy, Leadership Training, Management Training, performance improvement
When I was looking to improve my golf game (I could hack my way around the course but it was ugly) my coach asked me what my end goal was. Did I want him to provide a Band-Aid for my game or did I really want to learn how to play golf. I asked him what he meant by...
by Glenn Pasch | May 14, 2015 | Automotive Dealership Training, Business Strategy, Customer Service Training, Leadership Training, Training
My son’s baseball team was having trouble getting the ball over the plate when they pitched. The coach asked me to see if I could help. When I asked the kids what their job was, they said, “To strike out the batters”. I asked them if the coach ever said that....
by Glenn Pasch | Apr 30, 2015 | Business Strategy, employee performance, Leadership Training, Management Training, Training
I will preface this article with a confession. I was as guilty of poor communication skills as the next leader. I have improved immensely over time with a lot of focus and gentle “reminders” from my teams, so if you are to be successful, you need to understand how...
by Glenn Pasch | Apr 22, 2015 | Business Strategy, interview tips, Leadership Training, Training
It is very humbling for me, when I realize that others appreciate my writing. I recently had the father of a teammate from my son’s baseball team mention that he likes my blogs and recently read the article, on interview tips. “Did My Potential Employer See...
by Glenn Pasch | Mar 5, 2015 | Business Strategy, Leadership Training, Sales
I had a very interesting conversation with a prospective customer today. I was taken aback by a few things he said, one of which was “It sounds like you are trying to convince me not to take your services. You are selling me away from you.” I laughed because I wasn’t...
