by Glenn Pasch | Sep 3, 2014 | Business Strategy, employee performance, Management Training, performance improvement
How do I increase my team’s productivity? How do I increase my sales? Why isn’t my revenue increasing? How many of these questions have you asked yourself? Business success depends on improving your team’s performance which can be daunting, especially if you have a...
by Glenn Pasch | Aug 26, 2014 | Business Strategy, Customer Service Training, Management Development, performance improvement
Remember the Tom Cruise quote from Top Gun. “I have a need for speed”. Well businesses need to embrace that same concept when designing their customer service strategy. We all have seen “Customer Service” as a big buzzword used in marketing strategies by companies. We...
by Glenn Pasch | Aug 19, 2014 | Automotive Dealership Training, Business Strategy, employee performance, Management Development
There are many reasons why change is hard for your employees. According to many personality profiles the % of risk takers or even those who will embrace change is around 25%- 30% at most. That leaves 7 out of 10 employees who would rather not change. So what happens...
by Glenn Pasch | Aug 13, 2014 | Business Strategy, Leadership Training, Management Training
We so often hear the term leader being thrown around so casually as if anyone can be considered a leader. Many employees assume that those in charge of a project or a department or even the whole company are a leader just because they have authority. It made me think...
by Glenn Pasch | Aug 5, 2014 | Business Strategy, digital marketing, Marketing, Training
Fact: 80-90% of shoppers going online before contacting a dealership. Fact: A dealership’s online presence is now their most important marketing initiative. Fact: Digital Marketing spending is now increasing as a portion of total marketing budgets. Fact: Dealer...
by Glenn Pasch | Jul 30, 2014 | Automotive Dealership Training, Business Process, Business Strategy, Training
“There are two ways to sell more. Increase your marketing budgets by twofold or refining the employee processes in place, thus becoming more efficient with money you currently spend. Which would you feel comfortable doing?” I posed this question to a group of...
