Glenn Pasch
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For Leaders: Why Failure is Still a Dirty Word

by Glenn Pasch | Mar 19, 2015 | Business Strategy, Leadership Development, time management

Most of my writing is generated from two areas: my own interactions with the world/staff/family or from discussions with clients, either current or potential. I still encounter a struggle from business leaders or even people in my day-to-day life to say they failed at...

“Did My Potential Employer See That?”

by Glenn Pasch | Mar 11, 2015 | Business Strategy, employee performance, Management Development

My company has been interviewing candidates to join our team due to our growth. That is great news for us and I am looking forward to meeting some of the final candidates. I have written some articles in the past about the interview process of today, and what I look...

“Are You Selling Me Away from You?”

by Glenn Pasch | Mar 5, 2015 | Business Strategy, Leadership Training, Sales

I had a very interesting conversation with a prospective customer today. I was taken aback by a few things he said, one of which was “It sounds like you are trying to convince me not to take your services. You are selling me away from you.” I laughed because I wasn’t...

4 Ways to Improve Poor Execution for Better Results

by Glenn Pasch | Feb 25, 2015 | Business Strategy, employee performance, Improved Performance, Management Development, performance improvement

3 am wide-awake and your mind won’t shut off. No sleep coming for the next few hours from worry about why a project is not going well. Why are you not executing on what your well-laid plans told you would happen. Who is to blame? You? Your Team? Both? Frustration...

Welcome to the On Demand Society

by Glenn Pasch | Feb 19, 2015 | Business Strategy, digital marketing, Leadership Development, Management Development, Results

I was listening to Brian Solis’s new podcast, Context Matters, and he mentioned the term “On Demand Society” when discussing Uber and its effect on not just business, but the economy in general. His point was that this ever-growing desire from consumers— to have...

3 Checkup Tips to Improve Customer Experience

by Glenn Pasch | Feb 10, 2015 | automotive customer service, Business Strategy, Customer Service Training, Leadership Development

As you are reading this article, we are already a month into the New Year. You may find yourself still with a warm glow from celebrating a great 2014 or a little more motivated to recover from some disappointment. Now is the time to let the past go, focus on what you...
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