by Glenn Pasch | Jun 23, 2015 | Automotive Dealership Training, Business Strategy, Leadership Training, Management Training, performance improvement
When I was looking to improve my golf game (I could hack my way around the course but it was ugly) my coach asked me what my end goal was. Did I want him to provide a Band-Aid for my game or did I really want to learn how to play golf. I asked him what he meant by...
by Glenn Pasch | May 14, 2015 | Automotive Dealership Training, Business Strategy, Customer Service Training, Leadership Training, Training
My son’s baseball team was having trouble getting the ball over the plate when they pitched. The coach asked me to see if I could help. When I asked the kids what their job was, they said, “To strike out the batters”. I asked them if the coach ever said that....
by Glenn Pasch | Dec 20, 2014 | Automotive Dealership Training, Business Strategy, Improved Performance, performance improvement
Are you wondering why you cannot seem to get things done? Are you constantly setting goals but waiting to begin? Are you putting off till tomorrow any big decisions? You’re accountability may be living in the land of tomorrow when you need to be in the here and...
by Glenn Pasch | Dec 10, 2014 | Automotive Dealership Training, Business Process, Business Strategy, employee performance
Working with dealerships across the US and internationally, I have noticed a scenario is common across almost every single one of them with very few exceptions. Service and parts, or Fixed Operations departments are the top revenue driver for most dealerships but it...
by Glenn Pasch | Nov 12, 2014 | Automotive Dealership Training, Business Strategy, Leadership Development, Leadership Training
I wanted to thank the folks at Motocar Marketing for having me as a guest on their podcast discussing Leadership needs in the Automotive Dealership today. Here is part of the podcast. You can listen to it in it’s entirety by clicking here. So now let’s...
by Glenn Pasch | Aug 19, 2014 | Automotive Dealership Training, Business Strategy, employee performance, Management Development
There are many reasons why change is hard for your employees. According to many personality profiles the % of risk takers or even those who will embrace change is around 25%- 30% at most. That leaves 7 out of 10 employees who would rather not change. So what happens...
