by Glenn Pasch | Feb 15, 2012 | Automotive Dealership Training, Improved Performance, Leadership Training, Management Development, Management Training, Training, Uncategorized
Instituting change in your company is not an easy thing. It takes time, strategy and a commitment from all involved. It especially takes discipline from the top leaders to keep everyone focused. In many cases, changes happen quickly. Owners or department heads read a...
by Glenn Pasch | Oct 15, 2011 | Automotive Dealership Training, Automotive Marketing Conference, Automotive Zero Moment of Truth
Sitting here after Driving Sales Executive Summit, reviewing my notes and thoughts about this event. First, all who did not take the time to come, you missed out. Not just on a great location, not just on the networking but on the incredibly high level of education....
by Glenn Pasch | Jun 21, 2011 | Automotive Dealership Training, Improved Performance, internet reputation management, Management Training, performance consultant
I just held a follow up webinar to my workshop at the Automotive Marketing Boot Camp on Reputation Management. I waited for a few weeks to see what dealers who attended would implement and how their progress was going. I wanted to share results from three people...
by Glenn Pasch | Mar 29, 2011 | Automotive Dealership Training, call center training, Customer Service Training, Leadership Training, Management Training, performance improvement
Hi my name is Glenn and I am a recovering “glass half empty-aholic.” I have worked diligently over time to change my outlook. I have been very successful, but at times I still fall back to focus on what did not work versus what did work. I bring this up because...
by Glenn Pasch | Dec 16, 2010 | Automotive Dealership Training, call center training, Customer Service Training, Leadership Training, Management Training, performance improvement, Training
Here we are, heading into the holidays and after 2 weeks of enjoying ourselves, come the morning of January 2nd, everyone will utter the same phrase “I have to cut back” From drinking, to eating, sleeping, (or not) and of course, exercising, everyone is reviewing his...
