Glenn Pasch is a Keynote Speaker who inspires and educates audiences on how to deliver an experience which has customers raving, recommending & returning for more, then leveraging it in digital marketing to connect with consumers of all ages to increase sales opportunities.

His straightforward practical viewpoint has been honed from his years in hospitality, sales, customer service and now as CEO of PCG Digital Agency. He has worked with individuals and teams from the front lines to the C-Suite, from small businesses to large brands like Spectrum Reach, Lithia Motors, Berkshire Hathaway, AutoCanada, Nissan and Toyota.

Glenn has been a featured author for multiple industry publications and the co-author of two books including Selling Cars in the Digital Age and The Power of Connected Marketing. He has delivered keynotes both in the US and internationally. His popularity as a speaker is a direct result of his delivering high value content that audiences can actually take back to their businesses and implement immediately.



Many individuals leading teams were never given the skills to do so. On the job training for leaders is not the answer and all they know are the habits from previous managers. This may be impacting your team’s productivity in a negative way.

Running a team of people is complicated. Everything is moving quickly both internally and externally. Adapting to competitive markets, adapting to different strategies, different viewpoints and different employee needs. How do you navigate the business playing field and maximize performance to create a winning environment?
In this keynote Glenn shares his process to “Think Like a Coach”, bringing skills from the sidelines, right to the executive suite. Funny, engaging and impactful, learn the skills and strategies to build a high performing team which is efficient, effective and profitable.

Audiences will walk away inspired and motivated understanding the following:

  • The Basic Tools of Leadership
  • The 5 “C’s” of High Performing Teams
  • Playbooks and Practice Matter
  • Secrets to Better Communications
  • Positive Accountability
  • How to Gain the Edge on your Competition.

Demystifying Digital Marketing

Companies are spending hundreds of thousands of dollars on digital marketing each year they are doing the right thing. Running your business on hope is not a great strategy. The fear of Digital Marketing is real for many business owners. They are overwhelmed with this dynamically changing arena and need help navigating it and don’t know who to trust.

In this presentation, Glenn will share his experiences running a Digital Marketing Agency and how he has helped alleviate these concerns for his clients both large and small.

This presentation is delivered in a straightforward manner in language everyone can understand. Glenn breaks down these obstacles providing actionable strategies so audiences can leverage marketing to connect with today’s consumers to create more sales opportunities.

Audiences will walk away inspired and motivated understanding the following:

  • What is Digital Marketing today
  • Where is your audience and how to get your message in front of them
  • How to hire/partner with the right Digital Agency
  • How much should you spend
  • What marketing metrics really matter
  • Cutting through Vendor Speak
  • The Power of Connected Marketing

Going Backwards to Move Your Business Forward

When results are not achieved, emotions come into play. Business leaders make rash changes without fully understanding their impact. These Impulsive change are hurting the bottom line. The days on emotional decision making are over. Time for cooler heads to prevail, but this takes strategy, patience but most of all a plan.

In this presentation Glenn will share his strategies to help your teams get back on track. By thinking like a detective, attendees will learn how to reverse engineer results to find the root cause. More importantly, they will learn the skills to fix the problem, retrain their team so everyone gets back on track to achieve the desired results and deliver a fantastic experience to your customers. No need to panic. We have a plan that’s logical, tactical, strategic but also a lot of Fun.

Audiences will walk away inspired and motivated understanding the following:

  • What to do when your team achieves their results
  • What to do when your team does not achieve their results.
  • Detective Time: Reverse Engineering the “crime site”
  • The Biggest cause of poor performance:
  • Coaching vs Managing
  • What Obstacles are preventing success
  • The Motivation Myth
  • Why Groundhogs Day is a Good Thing

Build It To Serve

It’s all about the experience. With products becoming more of commodities, the experience you deliver to your customers is the key to long term success for your business both online and in person.

In this program, Glenn will inspire attendees to think about the experience their customers should receive and how to build their team to deliver it consistently. Bringing his years of hospitality and customer service experience into play, Glenn will share how to get your team on board ripping away wasted tactics and tools in order to deliver a customer experience that has them raving, recommending and returning for more. What do you want your customers to experience? Not sure you can deliver? Time to build your team with a service mentality. Funny, blunt but most of all actionable.

Audiences will walk away inspired and motivated understanding the following:

  • How to document the customer experience they desire
  • How to utilize the 4 Pillar of Success to build a High Performing Team
  • Why consistency is the key to success
  • What obstacles are currently being thrown at customers
  • Why top down decisions are creating silos and killing productivity
  • How to get your team excited and unified


Unleash the Power of Connected Marketing

What is Connected Marketing and how it can transform your business? Learn how to harness all aspects of marketing and maximize marketing budgets.

What Should My Marketing Message Be Today?

What should the focus of marketing be when goods and services today are readily available and plentiful? Learn what matters to today’s consumers.

The 5 C’s of High Performing Teams:

 Building and leading teams can be frustrating. Learn the keys to creating a team that can perform, produce, and grow your bottom line.

Manager-Employee Conflict

Why can’t you keep good employees? Why does performance never seem to improve? Learn why conflict is killing your bottom line and how to fix this problem.

Moving the 60: The Secret to

Creating a Dominant Business

What is the middle 60? Why do you need to focus on this? Learn how changing your approach will grow your business year after year.